Effective Date: May 2026
At Kassel Trade, customer satisfaction is important to us.
Returns
We accept returns within 30 days of delivery for eligible items.
To qualify for a return:
- Item must be unused and in original condition
- Item must be returned in original packaging
- Proof of purchase is required
Please contact us before returning any item.
Non-Returnable Items
Certain products may not be eligible for return, including:
- Used items
- Damaged items caused by misuse
- Customized or special-order products
Refunds
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds will be processed back to the original payment method within several business days.
Shipping Costs
Original shipping costs are non-refundable unless the return is caused by our error or a damaged item.
Returns Mailing Address
Kassel Trade
6035 Lake Worth Rd, Unit B826
Lake Worth, FL 33463
United States
Contact Information
Email: info@kasseltrade.com
Phone: +1 (561) 757-1305